FAQ


Find answers to the most frequently asked questions related to our hotel services

Find answers to the most frequently asked questions related to our hotel services

When can I check into my room?

Rooms will be ready by 3:00 pm at the latest on the day of arrival.

Our hotel reception is staffed until 10:00 pm and we ask you to arrive before then.

How long can I stay in my room on the day of my departure?
Which terms and conditions apply to my booking?
Can I bring my dog?
How can I pay at the Hotel?
Must I use a valid credit card to make a reservation?
Can I have packages/online purchases delivered to the hotel?
Do your hotels offer courtesy airport transportation?
What is your cancellation policy?